Refund policy

Refund Policy

To be eligible for a return, your item must be in the same condition as when you received it, unused or unworn, with tags attached, and in its original packaging. You'll also need a receipt or proof of purchase.

To initiate a return, contact us using the form on the "Contact" page. If your return is approved, we'll send you a return shipping label and instructions on how and where to send your package. Please note that items sent to us without first requesting a return will not be accepted.

You can always contact us with any questions regarding returns by email using the form on the "Contact" page. You can access the form by clicking "Contact" in the footer of our website.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the problem and correct it.

Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), personalized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

We'll notify you once we've received and inspected your return and let you know whether your refund has been approved. If approved, we'll coordinate the best way to process your refund, as the original payment was made in cash upon delivery. Please note that depending on the agreed-upon method, it may take some time to process your refund.